Help Center

Find answers to common questions and get the support you need for your CardioVibe experience.

🚀 Join Our Beta Program

Be among the first to experience CardioVibe and help shape the future of heart health technology.

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Quick Start Guide

How do I get started with CardioVibe?
Getting started is easy! Simply join our beta program by providing your name, email, and platform preference. Once accepted, you'll receive early access to the app and can begin your heart health journey immediately.
What devices are supported?
CardioVibe is designed for both iOS and Android devices. During the beta phase, we're testing on the latest versions of both operating systems to ensure optimal performance.
Is my health data secure?
Absolutely! We use industry-standard encryption and secure cloud storage through Supabase. Your personal health data is never shared with third parties and is protected by our comprehensive privacy policy.

Frequently Asked Questions

General Questions

What is CardioVibe?
CardioVibe is a comprehensive heart health app designed to help you lower blood pressure through daily habits, personalized workouts, heart-healthy recipes, and stress management tools. It's your digital companion for cardiovascular wellness.
How much does it cost?
During our beta program, CardioVibe is completely free! Beta users get full access to all features and help us improve the app before the official launch. We'll announce pricing details closer to the public release.
When will CardioVibe be available to everyone?
We're currently in beta testing and plan to launch publicly in 2025. The exact date will depend on beta feedback and app refinement. Join our beta program to get early access!

Beta Program Questions

How long does the beta program last?
The beta program will run until we're ready for public launch. Beta users will have access throughout the entire testing period and will be among the first to experience new features and improvements.
What should I expect during beta testing?
As a beta tester, you'll experience new features before they're publicly available. You may encounter occasional bugs or incomplete features, but you'll also have the opportunity to provide feedback that directly shapes the final product.
How do I report bugs or provide feedback?
You can easily report bugs and submit feedback directly through the app! Go to your profile area and use the "Submit Feedback" feature. This allows you to report issues, suggest improvements, and share your experience with our team. Your input is invaluable and helps us create the best possible experience for all users.

Features & Functionality

What features are included in the beta?
Beta users get access to all core features: heart health tracking, personalized workout recommendations, heart-healthy recipes, shopping lists, AI breathing coach, and daily focus activities. New features will be added throughout the beta period.
Can I sync data across multiple devices?
Yes! CardioVibe syncs your data across all your devices through secure cloud storage. Your progress, preferences, and health data are always up to date, no matter which device you're using.
How accurate are the health tracking features?
Our health tracking tools are designed to complement professional healthcare, not replace it. Always consult with healthcare professionals for health decisions and use the app as a supportive tool.

Troubleshooting

Common Issues

The app won't load or crashes frequently
Try restarting the app and your device. Ensure you have the latest version and sufficient storage space. If issues persist, contact our support team with details about your device and the specific error.
I can't log in to my account
Check your internet connection and verify your login credentials. If you've forgotten your password, use the reset option. For persistent login issues, contact support for assistance.
Data isn't syncing between devices
Ensure you're logged into the same account on all devices and have a stable internet connection. Try manually refreshing the app. If sync issues continue, use the "Submit Feedback" feature in your profile area to report the problem.

In-App Feedback & Support

How do I submit feedback or report bugs in the app?
Easy 3-step process:
1. Open the CardioVibe app
2. Go to your Profile area
3. Tap "Submit Feedback"

This feature allows you to report bugs, suggest improvements, share your experience, or ask questions directly within the app. Our team reviews all feedback and responds promptly.
What information should I include when reporting a bug?
To help us fix issues quickly, please include:
• What you were trying to do
• What happened instead
• Steps to reproduce the problem
• Your device type and app version
• Any error messages you saw

The more details you provide, the faster we can resolve the issue!
How quickly will I get a response to my feedback?
We aim to respond to all feedback within 24-48 hours. Bug reports are prioritized and addressed as quickly as possible. For urgent issues that prevent app usage, please use the contact form below.

Get in Touch

In-App Feedback

Report bugs and submit feedback directly through the app

Go to Profile → Submit Feedback

Contact Form

Send us a message for any inquiries

• Need help? Browse the FAQ section above or use our contact form.

Additional Resources

Where can I learn more about heart health?
CardioVibe provides educational content within the app, but we also recommend consulting with healthcare professionals, reading reputable health websites, and following guidelines from organizations like the American Heart Association.
Are there community forums or support groups?
We're building a community feature for beta users! This will include forums, support groups, and the ability to connect with other users on similar health journeys. Stay tuned for updates!
Can I share my experience with others?
Absolutely! We encourage beta users to share their experiences and help others discover CardioVibe. Your feedback and testimonials help us improve and reach more people who could benefit from our app.
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